Getting help with GoHighLevel is now easier than ever.

The platform offers multiple support options available around the clock. You can access assistance whenever you need it, no matter what time zone you’re in.

You can reach out through live chat, call their toll-free number, or use their self-help portal.

For those who prefer community-based support, the Facebook group connects you with other users who might have faced similar challenges.

These resources ensure you never have to struggle with platform issues alone.

How to Access GoHighLevel Support Around the Clock

Using the 24/7 Live Chat Support

When you need immediate help with your GoHighLevel account, the live chat feature is your best option. To access it:

1. Log into your GoHighLevel account
2. Look for the blue circle with a question mark in the top right corner
3. Click on this icon to open the chat window

Important note: Only agency administrators can use the chat support. If you can’t access the agency view, you’ll need to contact your agency admin to give you proper permissions.

If the support agent can’t solve your issue right away, they’ll create a support ticket for you. You can track your ticket’s progress through the support portal at any time.

Contacting GoHighLevel Support by Phone

Need to speak with someone directly? GoHighLevel offers 24/7 phone support for all your needs:

Support Phone Number: +1 (888) 732-4197

This toll-free number handles all types of requests including:

• Technical support issues
• Billing questions
• Sales inquiries

When calling, be prepared for the verification process. You’ll need to provide:

• Your agency relationship number
• Your agency GoHighLevel login email
• Confirmation that you’re an authorized agency admin

If your email is linked to multiple agencies, you’ll need to specify which agency your question relates to.

For potential customers who haven’t signed up yet, you can find the support number at the bottom of GoHighLevel.com. The website also offers a chat function where you can leave your question and phone number for a callback, though response times typically range from 4-24 hours.

How to Find and Use GoHighLevel Help Resources

Finding the GoHighLevel Help Center

You can access GoHighLevel’s complete knowledge base at help.gohighlevel.com/support/solutions. This resource is available to everyone, whether you pay for the service or not.

The Help Center organizes information into easy-to-browse categories. You’ll find:

• Step-by-step guides with screenshots
• Video tutorials showing features in action
• Troubleshooting tips for common problems
• Feature explanations and best practices

When you get stuck on a task, the Help Center should be your first stop. The search function lets you quickly find answers to specific questions.

Joining the GoHighLevel Community on Facebook

GoHighLevel maintains an active Facebook group with over 25,000 members. To join:

1. Visit Facebook.com/groups/gohighlevel/
2. Click the “Join Group” button
3. Answer the verification questions
4. Provide your GoHighLevel account email and agency name

Important note: Only paid GoHighLevel users can join this group.

The Facebook community is valuable for:

• Getting quick answers from experienced users
• Sharing your own tips and strategies
• Networking with other marketing professionals
• Staying updated on platform changes

Watching GoHighLevel’s YouTube Tutorials

GoHighLevel regularly posts helpful content on YouTube. Their channel includes:

• Feature demonstrations
• Platform updates
• Recorded webinars
• Marketing strategy sessions

You don’t need a GoHighLevel account to watch these videos. Simply search for “GoHighLevel” on YouTube and subscribe to get notifications when new content is posted.

The YouTube channel is especially useful for visual learners. If you prefer seeing how features work rather than reading about them, this resource will be particularly helpful.

Attending Free GoHighLevel Training Events

GoHighLevel offers several types of free training opportunities:

• Weekly webinars
• Q&A sessions
• Group demo calls
• Special training programs

To find upcoming events, visit gohighlevel.com/events. Recent training series have included topics like:

Register with your contact information to receive notifications about new events. These live sessions let you ask questions and get personalized guidance from GoHighLevel experts.

Many events are later posted to YouTube, so you can watch them even if you miss the live broadcast.

Frequently Asked Questions

How Can You Get GoHighLevel Support 24/7?

GoHighLevel offers several support options available around the clock:

• Live chat support: Available directly through your GoHighLevel account dashboard
• Phone support: Call +1 (888) 732-4197 any time of day or night
• Self-help resources: Access the knowledge base, tutorials, and training materials
• Community support: Connect with other users through Facebook groups and YouTube channels

These options ensure you can get help whenever you need it, regardless of your time zone or working hours.

How Do You Become an Agency Admin for Full GoHighLevel Support?

To become an Agency Admin and access complete support features:

1. Identify the current Admin: When your GoHighLevel account was created, someone was designated as the Agency Admin
2. Request admin privileges: Only the existing Agency Admin can assign this role to others
3. Contact your Admin: Ask them to grant you admin status through the account settings

Remember that Admin privileges give you access to additional support options and account management capabilities that regular users don’t have.

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